Customer Operations Coordinator

Customer Operations Co-ordinator

Camberley | £30,000 - £32,000 (DOE) | Full Time | Office Based

Do you love being the person who keeps everything running smoothly? If you're highly organised, enjoy helping people and get genuine satisfaction from keeping lots of moving parts under control, this could be exactly the opportunity you've been looking for.

• Keeping customers informed and delivering excellent service
• Organising schedules and coordinating multiple jobs at once
• Booking contractors and ensuring work is completed on time
• Updating databases and maintaining accurate records
• Chasing progress and following things through to completion
• Building positive relationships with customers, contractors and colleagues
• Solving problems before they become problems, but coping with resilience when the going gets tough – and it does sometimes

No two days are the same. One minute you'll be arranging maintenance appointments, the next you'll be updating customers, coordinating contractors, monitoring outstanding works or ensuring important deadlines aren't missed.

• Previous administration, coordination or customer service experience
• Exceptional organisational skills with excellent attention to detail
• Enjoy working in a busy environment where priorities change
• Communicates confidently over the phone and by email
• Proactive and enjoys taking ownership of their work
• Confidence using Microsoft Office and learning new systems

• A genuinely supportive and friendly team
• Full training within the property sector
• A growing business offering long‑term career opportunities
• Modern offices in Camberley
• A varied role where no two days are the same

If you're someone who enjoys making things happen, keeping people happy and takes pride in being organised, we'd love to hear from you.