Netsuite Consultancy Lead

Location: UK wide. Travel required to Sheffield, Chorley, Brighton and Camberley

Company Overview:

Established in 2006, Fluid One is an award-winning provider of Connected Cloud Solutions with a £104m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 85 for November 2023. Underlying its services is Fluid One’s national fibre network, Platform One, which is the most connected network in the UK. Fluid One has a strong company culture enjoyed by 470 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.

Fluid One supports the needs of 2300 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, Fluid One consults with its customers to design solutions that complement their in-house IT structures. Fluid One takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are.

Led by CEO Paul Kahn, co-founder Chris Rogers (who started the business in 2006) and CFO Graham Dickie, the management team is backed by Livingbridge to support their ambitious long-term strategy.

We are seeking an experienced Net Suite Consultancy Lead to manage the successful delivery of Net Suite solutions to external customers across Finance, Warehousing, Manufacturing, and Services. This role combines hands‑on Net Suite expertise
, client engagement
, and team leadership
, ensuring projects are delivered on time, on budget, and to a high standard of quality.

The ideal candidate is a trusted client advisor who can lead complex ERP programs while managing and mentoring a team of consultants. This role will also lead on our relationship with Oracle Netsuite ensuring best value for the company through rebates and discounts.

The role will include oversight of our internal roll out of Netsuite as an ERP for the Fluid One business.

• Own end‑to‑end delivery of Net Suite implementations and enhancements for external customers
• Act as the primary client‑facing lead for solution design, delivery, and escalation
• Build strong, long‑term customer relationships and serve as a trusted Net Suite advisor
• Lead discovery sessions, solution workshops, and executive‑level presentations
• Manage client expectations, scope, risks, and change requests
• Design and oversee Net Suite solutions spanning:
• Finance & Accounting
• Inventory & Warehousing
• Manufacturing
• Services / Project Management
• Ensure solutions align with Net Suite best practices and customer business goals
• Lead solution architecture for multi‑module and integrated environments
• Provide hands‑on configuration and guidance for complex requirements

• GL, AP/AR, Fixed Assets, Revenue Recognition, Tax, Multi‑currency
• Financial reporting, dashboards, saved searches, and compliance

• Inventory and location/bin management
• Receiving, picking, packing, shipping, demand planning

• BOMs, routings, work orders, WIP, production planning and costing

• Project accounting, resource management, time & expense
• Billing models including T&M, fixed‑fee, and milestone‑based

• Lead, mentor, and develop a team of Net Suite functional and technical consultants
• Plan and manage delivery resourcing, utilization, and workload
• Review designs and deliverables to ensure quality and consistency
• Support onboarding, training, and career development of team members

• Manage delivery timelines, budgets, and margin targets
• Track project progress and report status internally and to customers
• Support pre‑sales activities including scoping, estimates, and solution validation
• Contribute to continuous improvement of delivery methodology and assets

• 5+ years of Net Suite consulting experience delivering solutions to external customers
• Proven experience…