Enterprise Account Director

We’re working with a well-established, award-winning UK Managed Services provider that delivers secure, cloud-led IT, connectivity and cyber solutions to enterprise and mid-market customers.

With a strong reputation for service quality, consistently high NPS scores, and a people-first culture, this organisation supports a large and diverse customer base across Connectivity, Mobile, Modern Workspace, Cyber Security and Managed Services
.

As an Enterprise Account Director
, you’ll take ownership of a portfolio of enterprise clients, focusing on strategic account growth
, commercial performance, and long‑term customer value. This is a senior, customer‑facing role where you’ll work closely with internal technical and delivery teams to drive outcomes across a broad technology stack.

• Own and grow enterprise accounts, identifying white space and cross‑sell opportunities across multiple technology pillars
• Build and execute structured account plans, IT roadmaps and risk registers aligned to customer objectives
• Lead and deliver high‑quality QBRs covering service performance, risks, roadmap progress and commercial opportunities
• Act as the central point of contact between customers and internal teams (Sales, Pre‑Sales, Projects, Operations)
• Maintain strong CRM hygiene to support forecasting, pipeline management and reporting
• Lead commercial negotiations including renewals, upsell and contract changes
• Support onboarding and project delivery, ensuring a smooth and consistent customer experience

• Proven experience in IT, technology, managed services or MSP environments
  , ideally selling to enterprise or upper mid‑market customers
• Strong commercial mindset with the ability to identify, shape and close complex opportunities
• Confident engaging senior stakeholders and leading structured commercial conversations
• Highly organised, proactive and comfortable managing multiple work streams
• Customer‑first, solutions‑led approach with strong problem‑solving skills
• Ability to coordinate cross‑functional teams to deliver successful outcomes
• Full UK driving licence

• Competitive base salary with strong OTE
• Supportive, high‑performing culture with long‑term career progression
• Opportunity to work with a broad, modern technology portfolio in a respected MSP

Apply via Linked In or message me directly for a confidential conversation.