Senior Engineer

This role will require the candidate to have a strong foundation in key Microsoft technologies. A subject Matter Expert if you will. In a customer facing environment, the candidate will require to be outgoing, polite and confident in their approach to project working's within the role.

• Design, deploy, and optimise Microsoft 365 environments including Exchange Online, Teams, SharePoint Online, One Drive, and Microsoft 365 Groups.
• Lead tenant reviews, remediation projects, migrations, and platform standardisation.
• Design and manage secure identity solutions using Microsoft Entra .
• Implement and maintain security technologies including Conditional Access, MFA, Passwordless Authentication, PIM, Microsoft Defender, and Microsoft Purview.
• Manage and secure endpoints using Intune and Windows Autopilot across Windows, macOS, iOS, and Android.
• Apply Zero Trust and Microsoft security best practices to customer environments.
• Support compliance and governance requirements including GDPR and ISO-aligned controls.
• Use Power Shell and automation to improve efficiency, consistency, and service quality.
• Produce and maintain technical documentation, standards, and runbooks.
• Act as a senior escalation point for complex incidents and projects.
• Mentor junior engineers and contribute to technical standards across the business.
• Build strong customer relationships and translate business requirements into secure technical solutions.

• Strong hands‑on experience with Microsoft 365 administration and architecture.
• Microsoft Entra  (Azure AD)
• Intune & Windows Autopilot
• Microsoft Defender & security tooling
• SharePoint Online & Teams
• Exchange Online
• Experience working within MSP or multi‑tenant environments.
• Strong understanding of identity, endpoint security, and compliance best practices.
• Excellent troubleshooting, communication, and stakeholder management skills.
• Ability to lead technical decisions and work independently.