1st Line IT Support Engineer

1 Line IT Support EngineerYateley, Camberley£30,000 - £35,000 + Progression + Company Benefits + Training Are you a trainee 1 Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK?

Do you want to join a tight-knit company, leading in IT Managed Services in the UK who have been operating in the industry for over 30 years. They are known for their excellent service including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI.On offer is the chance to work with expert colleagues on 1 line IT helpdesk support.

You will be working via phone, email, and a ticket management system ensuring smooth processes through the internal system and escalating requests through to 2 line support.

This role would suit is a trainee 1 Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK?The role

• Responding to IT support requests through the internal system
• Address and troubleshoot issues, raising requests through to 2 line support
• Provide remote support to customers and resolve issues
• Monday - Friday

The Person

• IT support experience or a background working 1 line support
• Background in IT
• Commutab...