Maintenance Surveyor

A place to make things happen

Salary: £46,620 per annum (includes regional uplift and car allowance)

Location:

Hybrid, Camberley & surrounding areas with occasional travel to Ashford, Kent.
Permanent, 35 hours per week, Monday - Friday 9am to 5pm plus on call as required.

We believe everyone should have a safe and affordable place to call home. Its this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.

About the role

As a Maintenance Surveyor, youll deliver repairs and voids maintenance services for properties in your allocated patch, collaborating with our teams and contractors to provide our customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving.

The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on our bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold our Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner.

In line with Awaabs Law, youll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk.

Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to Accents mission of providing quality homes and services.

Salary

The spot salary for the Maintenance Surveyor post is £42,009 per annum for applicants who fully meet the requirements of the post. If youre still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

You'll also receive an 8% regional uplift of £3,361 per annum. Plus an additional essential user car allowance starting at £1,250 per annum.

About you

You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated life cycles, plus a strong understanding of contract performance and budget management. Youll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As youll be travelling around our different sites, youll also need a full UK driving licence and access to a vehicle

Interviews

We want your candidate experience to reflect who we are -  a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect
A Teams interview with the hiring manager. Youll learn more about the role and team, and well get to know you  your experience, goals, and what you bring.
Planned date:
Tuesday 21st July via Teams

Stage 2: A Place to Show Your Strengths
A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance.
Planned date:
Wednesday 29th July at our Camberley office.

We aim to make the process clear, supportive, and genuinely valuable  a place where you feel informed and confident at every step.

A place to build a future

Weve got big ambitions and were looking for people who want to grow with us. Here, youll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, heres what you can look forward to:

Generous time off  28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
Heal…