Administrator, , Quality Assurance - QA​/QC

We are looking for a proactive Administrator to support the business in maintaining high standards across product quality, ethical compliance, consumer care, and supplier assurance. This is a hands-on role with varied responsibilities, working closely with internal teams and external suppliers.

Key Responsibilities:

* Support quality and compliance activities across products and suppliers

* Assist with ethical programmes such as B Corp and SEDEX

* Maintain records, trackers, and databases for certifications and audits

* Log and manage consumer complaints and follow-ups

* Liaise with suppliers to support issue resolution

* Assist in supplier audits and internal quality reviews

* Ensure product information and external communications are accurate

Experience & Requirements:

* Administration or quality support experience

* Organised with attention to detail

* Confident in Microsoft Office (especially Excel)

* Good communication skills

* Able to manage multiple tasks independently

* Experience with ethical compliance or sustainability programmes

* Familiarity with supplier audits

* Knowledge of product quality or regulatory compliance

Why Apply?

* Hands-on, varied administrative role

* Collaborate with internal teams and external suppliers

* Contribute to ethical and sustainable business practices

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted