CRM Coordinator Maternity Cover

Position: CRM Coordinator &ndash Maternity Cover)
CRM Coordinator – Camberley (Maternity Cover)

Location:

Camberley

Salary: £32,000-£35,000

Overview

An established organisation is seeking a CRM Coordinator to join the team on a maternity cover basis.

This role supports the effective management, development and optimisation of the company’s CRM system, working closely with sales, marketing and operational teams to ensure accurate data management, reporting and process efficiency.

Key Responsibilities

Provide day-to-day support for CRM users

Maintain and ensure the accuracy of CRM data

Assist with user training and system guidance

Support testing, development and continuous improvement of the CRM system

Produce KPI reports for management and regular reports for sales teams

Provide ad hoc reporting as required

Maintain and update territory and account information

Support customer communication processes

Collaborate with internal and external sales teams

Assist with lead generation activities and sales campaigns

Track and report on sales pipelines, quotations, opportunities and activities

Review and improve CRM-related processes

Maintain customer pricing and discount structures within CRM and related systems

Produce regular pricing and performance reports

Support compliance with health, safety, environmental and quality procedures

Assist with the creation of customer quotes and orders

Provide general administrative support as required

Qualifications, Skills & Experience

Experience using CRM systems (SAP experience desirable)

Strong customer focus

Excellent communication and customer service skills

High level of accuracy and attention to detail

Process-driven and organised approach

Strong time management skills