CRM Coordinator Maternity Cover

CRM Coordinator – Camberley (Maternity Cover)

Location:
Camberley

Salary: £32,000-£35,000

An established organisation is seeking a CRM Coordinator to join the team on a maternity cover basis. This role supports the effective management, development and optimisation of the company’s CRM system, working closely with sales, marketing and operational teams to ensure accurate data management, reporting and process efficiency.

• Provide day‑to‑day support for CRM users
• Maintain and ensure the accuracy of CRM data
• Assist with user training and system guidance
• Support testing, development and continuous improvement of the CRM system
• Produce KPI reports for management and regular reports for sales teams
• Provide ad‑hoc reporting as required
• Maintain and update territory and account information
• Support customer communication processes
• Collaborate with internal and external sales teams
• Assist with lead generation activities and sales campaigns
• Track and report on sales pipelines, quotations, opportunities and activities
• Review and improve CRM‑related processes
• Maintain customer pricing and discount structures within CRM and related systems
• Produce regular pricing and performance reports
• Support compliance with health, safety, environmental and quality procedures
• Assist with the creation of customer quotes and orders
• Provide general administrative support as required

• Experience using CRM systems (SAP experience desirable)
• Strong customer focus
• Excellent communication and customer service skills
• High level of accuracy and attention to detail
• Process‑driven and organised approach
• Strong time management skills