Inside Sales Account Manager, Ocean Division

Alfa Laval is looking for an
Account Manager Ocean Division UK& Ireland-
18-month fixed-term contract

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

Who You Are

You are a customer-focused and proactive sales professional with a passion for the maritime industry and a strong ability to build relationships through digital and remote channels. You are confident managing customer relationships and sales opportunities while maintaining a high level of responsiveness accuracy and commercial drive.

You combine strong communication skills with a structured and data-driven approach enabling you to identify customer needs spot opportunities and create value in every interaction. You enjoy working in a fast-paced environment collaborating across teams and borders and using digital tools to improve both your own performance and the customer experience.

About theRole

As Account Manager within Ocean Division in the UK & Ireland Sales Company you will play a key role in promoting and selling Alfa Laval products and services to customers across the UK & Ireland maritime market.

You will act as one of the first points of contact for customers supporting their needs with speed accuracy and a proactive commercial mindset. Managing customer relationships primarily through digital and remote channels you will work closely with colleagues across sales service and technical support functions to drive customer satisfaction profitable growth and efficient sales execution across the region.

This role isa 18 month fixed term contract position based in Camberleywith some hybrid flexibility provided.

Given the regular on-site presence required candidates should be based within a reasonable commuting distance of Camberley.

The Key Responsibilities Include

• Drive sales of Alfa Laval products and services to customers in the maritime industry in line with established sales processes and guidelines.

• Manage and develop a portfolio of customer accounts across the UK & Ireland building strong relationships through proactive digital engagement and remote sales activities.

• Serve as a trusted customer contact ensuring timely follow-up on enquiries quotations and commercial opportunities.

• Analyse customer data market trends and installed base potential to identify opportunities for profitable growth.

• Generate qualify and progress sales opportunities for spares services repairs and upgrades while improving sales funnel quality and conversion.

• Prepare and follow up on quotations and proposals driving opportunities through to successful closure in a structured and efficient manner.

• Proactively identify and pursue drydock opportunities through early engagement and focused follow-up.

• Work closely with field sales service teams technical support and the Business Development Manager to implement customer-specific growth strategies.

• Ensure customer requests and opportunities are effectively coordinated internally and assigned to the appropriate teams for execution.

• Maintain high-quality CRM data and use digital tools to manage pipeline visibility customer activity reporting and sales performance.

• Monitor customer needs market trends and competitor developments within the UK & Ireland maritime market.

• Contribute to continuous improvement digital sales excellence and a collaborative team culture.

• Take ownership of profitable growth within the assigned customer portfolio through strategic account management and strong relationship building.

What You Know

• Experience in inside sales account management or technical-commercial sales ideally within the maritime industry or with technical products and services relevant to marine customers.

• Commercial understanding and the ability to identify customer needs and translate them into value-adding solutions.

• Experience in identifying qualifying and progressing sales opportunities through the pipeline including follow-up of quotations and commercial proposals.

• The ability to analyse customer data…