Service Sales Manager - Energy

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

The key focus for the role is to maintain and develop our Service Business in line with our local sales company strategies with the objective of creating profitable, diverse growth. Alongside this you will also lead the sales team giving the direction and ensuring that they are performing according with the plan and the sales process, with the special focus on lead to opportunity and opportunity to quote sub-process.

Define the business strategy and plan for assigned area of responsibility according to Division Strategy, UK&I Service Strategy, plan and targets.

You will also be a key member of the management team for both UK&I Service and Energy.

• Develop the business by driving relevant sales and business development activities to get the customer Loyalty and satisfaction:
  Market Analysis, Pricing, Visits, Conferences.

• Support and drive the development and implementation of the Business Units’ service sales.

• Support the team to identify key business opportunities and drive for profitable growth.

• Drive and support sales via Channels in line with the overall Energy strategy.

• Ensure Alfa Laval’s Service are a market leader and benchmark example.

• Use customer and market feedback & analysis to steer Energy service business plans.

• Forecasts Sales and budget and monitor progress against objectives and financial targets to identify problem areas to improve the performance.

• Work proactive and structured with the sales and business development to optimize the sales efficiency of the team

• Drive the usage of OneCRM across the business unit.

• Drive the usage of OneIB, Alfa Laval’s Installed Base tool across the business unit.

• Use and promote the use of Alfa Laval’s sales tools.

• Steer the collaboration and alignment within Sales with Service Operations and Customer Service teams.

• Lead the sales team giving the direction and ensuring that they are performing according with the plan and the sales process, with the special focus on lead to opportunity and opportunity to quote sub-process.

• Develop, motivate and coach direct reports to secure the development of relevant sales and product/application competencies.

• Set KPI’s and SMART goals

• Take ownership of the forecasting process and secure that all financial targets and operational commitments are met.

• Development of profit factor of ENERGY Service Division.

You are a proactive, enthusiastic and committed individual with a strong service and after sales focus. You demonstrate drive, initiative and a commitment to excellence. You are a good communicator and use your networking and influencing skills across all levels of the organisation. You have a background within Sales as well as digitalised/on-line products and promoting products and services through digital platforms and can align with the digital strategies within Alfa Laval UK.

As a proven sales leader you will be able to demonstrate the ability to transfer customer, competitor and market…