Executive Assistant

Company Overview

Fluid One is an award-winning technology company providing cyber security, networks, and IT services which a reputation for excellent customer service. Fluid One has a strong company culture with 500 staff and was ranked in the UK top 50 large companies to work for in recent years,.

Fluid One supports the needs of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), Fluid One has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, Fluid One’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era.

The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are. The Cyber Security division, CSA Cyber, is one of the UK’s leading cyber security business providing 24/7 365 security operations; as well as incident response, technical, consulting and advisory services.

Overall, this role is responsible for providing first-class support to the CEO both professionally and personally to ensure they can perform at the highest level. As part of this role, the individual will also be required to administratively support some of the wider senior executive team and Board including the Chairman; with a role to play in strategic initiatives, internal communications, external stakeholders, and human resource led projects.

Owning the rhythm of executive work (time, information, decisions), ensuring governance discipline, and amplifying company-wide communications. You’ll coordinate across the company to deliver a seamless, professional experience for colleagues and visitors, and act as a bridge between senior leaders, teams, and key external partners.

• Oversee and plan the annual governance calendar for the CEO, working in collaboration with the Executive team and functional heads.
• Coordinate all Board and SLT meetings: agendas, papers, minutes, and follow-ups.
• Ensure governance processes run smoothly, with compliance deadlines and actions tracked and delivered.
• Maintain the Board document hub, ensuring accuracy and accessibility.
• Arrange meeting logistics and support seamless hybrid/remote participation.
• Liaise with Company Secretariat/legal advisors on filings, compliance, and director onboarding.

• Pro-actively identify potential risks, issues and opportunities across the CEO’s calendar and meeting agendas to ensure time of the CEO, Board and his Executive team is used as effectively and efficiently as possible.
• Pro-actively manage CEO’s diary, scheduling meetings, conferences, and events, for the CEO in a way that ensures their time is optimised..
• Prepare clear, compelling briefing materials, presentations, and communications.
• Act as a trusted interface for senior internal and external stakeholders, representing the Executive Team with warmth and professionalism.
• Manage travel and logistics mainly for UK commitments.
• Manage CEO’s expenses.
• Support CEO correspondence, speeches, and internal updates; ensure tone-of-voice consistency.

• Draft and schedule internal comms (CEO updates, all-hands talking points, intranet posts).
• Support the monthly newsletter, Exec roadshows, All Hands, and comms forums that strengthen engagement and transparency.
• Maintain a lightweight editorial calendar; measure reach/feedback and iterate.

• Build trusted relationships with senior leaders, Board directors, investors, customers, and partners and their assistants.
• Handle confidential information with impeccable discretion; anticipate needs and remove friction.