More jobs:
Security Control Room Supervisor
Job in
Camberley, Surrey County, GU15, England, UK
Listed on 2026-10-10
Listing for:
Matchup
Full Time
position Listed on 2026-10-10
Job specializations:
-
Security
IT Specialist -
Management
IT Specialist
Job Description & How to Apply Below
Our client is currently recruiting for a Security Response Centre Supervisor to join their growing team.
Job description:
You’ll be the key on-shift leader in their Camberley-based Response Centre, overseeing Duty Officers, managing incoming threats, acting as the Bronze Commander during incidents, and ensuring seamless communication with mobile teams, static guards, estate patrols, clients and emergency services.
Whether it’s a complex alarm response, a live incident, or a sudden change in staffing, you’ll be the calm, competent voice in control.
Key responsibilities Team Leadership & Oversight- Be the go-to escalation point for all shift-related issues
- Supervise the performance and welfare of Duty Officers
- Lead incident response and command real-time operations
- Support staff development and enforce high standards
- Monitor and manage CCTV, alerts, calls, emails and radio comms
- Oversee mobile patrol deployment, static site cover, and rostering
- Prepare detailed Daily Handover Reports and ensure shift continuity
- Uphold compliance with SOPs, service standards and client instructions
- Lead professional, confident communications during client incidents
- Support complaint resolution and represent Knight with integrity
- Ensure service delivery reflects our values:
Trust. Transparency. Excellence.
- SIA Front-Line Licence- required
- Proven experience in asupervisory or leadership role
- Previous work in a Response Centre, ARC or Control Room environment - 1 year
- Strong understanding of mobile patrols, keyholding & guarding services
- Confident with various software systems.
- Organised, calm under pressure, and a natural leader
- High attention to detail, excellent communicator, and team-focused
- Full-time
- Shift Pattern - 3 Days, 3 Nights, 3 Off - 12hr shifts
- Work location - in person
- £40,880 per annum
- 28 Days Holiday(inclusive of bank holidays)
- Company Pension
- Free onsite Parking
- Employee of the Quarter Awards
- Onsite Physio & Wellbeing Support
- Employee Assistance Programme
- Uniform & Full Training Provided
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×