English and Maths Curriculum

Job Details

Salary
: £24,838.84 FTE (pro-rata salary for 30 hours £20,139.60)

Basis
:
Part Time (30 hours per week)

Location
:
Either Camborne or St Austell campus

Closing Date
: 2 August 2026

We are looking for a proactive and organised individual to join our English and Maths team based at either our St Austell or Camborne campus, providing essential administrative support to the curriculum area and ensuring all learners, staff, visitors, and customers receive exceptional service.

In this varied role, you will work closely with the Campus Lead to manage course administration, respond to enquiries, maintain accurate records, and support student finance processes. You will offer initial advice and help guide learners through application procedures. Key responsibilities include coordinating interviews, supporting recruitment events (including evenings and weekends), providing cover at campus reception as required, and contributing to the achievement of college targets for attendance, retention, achievement, and progression.

You will also develop and maintain a course‑specific knowledgebase to provide timely and effective guidance to learners and customers, ensuring smooth communication and a positive experience for all.

• Provide essential administrative support to the English and Maths curriculum area.
• Manage course administration and respond to enquiries.
• Maintain accurate records and support student finance processes.
• Offer initial advice and guide learners through application procedures.
• Coordinate interviews and support recruitment events, including evenings and weekends.
• Provide cover at campus reception as required.
• Contribute to college targets for attendance, retention, achievement, and progression.
• Develop and maintain a course‑specific knowledgebase to support learners and customers.

• Self‑motivated and customer‑focused with excellent communication skills.
• Ability to build positive relationships with learners, staff, parents, and external partners.
• Commitment to the College’s values, equality, diversity, and safeguarding.
• Problem‑solving skills to support learners effectively.
• Experience in a similar customer liaison or administrative role desirable.
• Good knowledge of college courses and learner support.
• Level 2 English qualification.
• Level 3 qualification in advice, guidance, or customer service (or willingness to work towards one).

• Generous annual leave – 25 days per annum for support roles, plus a paid Christmas closure of two weeks for most roles.
• Access to generous occupational pension schemes for teachers and support staff.
• Flexible and supportive family‑friendly working practices.
• Range of staff development activities available and free tuition on many courses.
• Health and wellbeing initiatives, including access to free counselling and a corporate eye care scheme.
• Employee discount scheme via a corporate benefit scheme – discounts with major retailers.
• Free parking at most campus sites, plus discounted restaurants and salons.

Please complete an application via our jobs page, clicking on the specific job you are interested in and select ‘Apply Now’.

If you require further information please contact our Recruitment Team –

The Cornwall College Group is dedicated to fostering a sustainable and responsible work environment. Education and Training providers have a crucial role in preserving and protecting the environment for future generations. We encourage staff to participate in sustainability initiatives and provide resources and support for their personal sustainability goals.