Store Colleague

Overview

Part-time, £12.21 per hour. .

Location:

3B, Camborne Retail Park, Trevenson Road, Camborne, Cornwall, TR15 3PS
.

Contract Type:
Permanent.

Hours:

Part-time. Contracted

Hours:

16.

Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.

As a Store Colleague, you'll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You'll also build strong customer relationships, enhancing their experience with us.

• Outstanding Customer Service:
  Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
• Strong Communication
  
  Skills:
  
  Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
• Effective Problem-Solving:
  Skilled in addressing customer questions and resolving issues quickly and efficiently.
• Eagerness to Learn: A keen interest in ongoing learning and professional development.
• Target Focus:
  Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
• Team working:
  Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
• Flexibility:
  Willingness to work shifts that may include evenings, weekends and some bank holidays.

• Attractive rates of pay
• Paid holidays
• Additional leave for birthdays and special occasions
• 20% colleague discount in Stores
• Discretional annual bonus scheme
• Access to other discounts and benefits
• Opportunity to do charity work in your local community
• Career progression

Pets at Home understands and cares for pets. Pets enrich our lives and deserve the best. Our trusted retail colleagues support pets and their people; our Vets for Pets colleagues advocate for pets when needed; our pet groomers help pets look and feel good; our charitable foundation supports pets and their communities.

We're one pet family with a shared love of animals. We know the bond between pet and owner is special, and we aim to strengthen it.

We may close this vacancy earlier than the specified closing date if we receive a sufficient number of applications, to manage applications efficiently and ensure a positive candidate experience.

Our preferred method of contact is via email. Please check your junk or spam folder regularly to ensure you receive our communications.

We value diversity and inclusion. If you think you can contribute through your values and behaviours, we want to hear from you.

Pets at Home

Date Posted: 03-02-2026

Expiry Date: 01-02-2036

Apply now