Store Colleague

Part-time, £12.71 - £12.71 per hour

Salary: £12.71 - £12.71 per hour

Hours:

Part-time

Contracted

Hours:

16

Contract Type:
Permanent

3B, Camborne Retail Park, Trevenson Road, Camborne, Cornwall, TR15 3PS

Are you passionate about pets and delivering brilliant customer service? Join us as a Store Colleague and be right at the heart of our pet care centres, creating exceptional experiences that keep our customers coming back.

This is a fantastic opportunity for someone looking to build a long-term career with us. Please note, this is a permanent role with contractual hours, not a term-time or seasonal position. we’re looking for individuals who can commit beyond short-term availability.

As a Store Colleague, you'll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You'll also build strong customer relationships, enhancing their experience with us.

Availability is required for 4 days per week, including a Wednesday, Friday and weekends. Shifts will be scheduled between the hours of 7:00AM - 8:30PM.

• Outstanding Customer Service:
  Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
• Strong Communication
  
  Skills:
  
  Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
• Effective Problem-Solving:
  Skilled in addressing customer questions and resolving issues quickly and efficiently.
• Eagerness to Learn: A keen interest in ongoing learning and professional development.
• Target Focus:
  Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
• Team working:
  Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
• Flexibility:
  Flexible to work shifts that may include evenings, weekend and some bank holidays.

• Attractive rates of pay
• Paid holidays
• Additional leave for birthdays, and special occasions
• 20% colleague discount in Stores Discretional annual bonus scheme
• Access to other discounts and benefits
• Opportunity to do charity work in your local community
• Career progression

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities.

Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!