Service Advisor

Service Advisor

Cambridge

Hours:

Monday - Friday, 1 in 3 Saturday mornings

Salary: £31,941 + bonus (OTE 36k+)

We have a new job vacancy available for a Service Advisor in Cambridge. My client is one of the UK's leading main dealer groups in the area representing some fantastic brands. This is a great opportunity for a Service Advisor looking for a long-term career filled with progression opportunities. If you're a Service Advisor currently on the lookout, then apply now!

• Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
• Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
• Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
• Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
• Upsell additional products and services to both new and returning customers, contributing to departmental growth.

• Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
• Professional appearance and excellent interpersonal skills.
• Full UK driving licence.
• Willingness to work weekends.

• Access to training programs
• Company pension scheme
• Employee discount

Any applications will be 100% confidential.