Accounts Receivable Clerk

Accounts Receivable Clerk
Our Company  Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.

The Accounting Clerk provides administrative support to the Accounts Payable and Accounts Receivable departments.

Primary Duties and Responsibilities

Answer all incoming customer phone calls and emails and complete customer requests

Contact all customers with an outstanding balance with the intention of clearing past due amounts, make payment arrangements as needed

Perform outbound collection calls for customers that are 90-150+ days past due

Assist branches with 30-89 days past due as time permits

Make small adjustments as needed, request refunds as detailed in refund policy

Assist branches with billing discrepancies, when requested

Review accounts on credit hold for release as requested by branches

Post and reconcile customer payments to accounts; credit card, cheques, online/EFT

Monitor and proactively inform management of delinquent accounts which require further action

Update customer information and contact information as needed (PAP/EFT)

Investigate and correct address for undeliverable customer emails

Properly code accounts as needed to comply with CCA requirements

Print/email and distribute daily, weekly, and monthly invoices, statements and past due notices

Print and distribute miscellaneous reports, as requested

Assist in supporting any audit requirements, as necessary

Maintain collection goals and general A/R performance levels

Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers

Other related duties as assigned

Qualifications

High School Diploma required

Strong diplomatic, negotiation, and conflict resolution skills to handle late payments and delinquent accounts

Strong computer skills with focus on Microsoft programs (Excel, Outlook, Word, etc.)

Ability to meet deadlines and work in a fast-paced environment

Effective attention to detail and a high degree of accuracy

Strong work ethic and positive team attitude

Able to effectively communicate both verbally and in writing

Able to develop effective working relationships with co-workers and external customers

Physical Demands

Sedentary physical demand level

Hand and finger dexterity is required

Occasional standing and walking about the office are required

Limited bending, light lifting, stretching, twisting, or climbing is required

We Offer

Compensation

Hourly base pay

Employee referral bonus

Annual performance review (potential pay increase)

Dental care

Extended health care

Life insurance

Employee assistance program

RRSP match (after three months)

Work/Life Balance

No weekends! No late nights!

Monday through Friday

Paid time off

Paid holidays

Training

Paid Culligan training

Direct Career Tracks:
We love to promote from within!

Office Manager

Sales Representative

Management

Supportive Workplace

Non-toxic work environment

Open door policy with management

Company lunches, dinners, and parties!

Compensation: $20.00 per hour

We are committed to maintaining a barrier‑free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Please be aware of employment scams. Culligan will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.

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