Accounts Receivable Administrator

We are looking for an Accounts Receivable Administrator to join a busy finance team in Cambridge, Ontario. In this role, you will support the accuracy of receivables operations by managing payment activity, maintaining customer account records, and resolving billing-related issues with a high level of attention to detail. The successful candidate is proactive, comfortable working across departments, and committed to improving day-to-day accounts receivable processes.

Responsibilities:

• Review and process accounts receivable transactions to ensure customer payment information is accurate, complete, and properly recorded.

• Apply incoming funds from bank activity each day, including cheques, credit card payments, and other remittances, while keeping customer accounts up to date.

• Record customer payments in the system and reconcile receipts against outstanding invoices to maintain accurate balances.

• Set up new customer profiles and update account details in Microsoft Dynamics 365 ERP.

• Investigate payment variances, billing concerns, and account discrepancies, then work with internal teams to resolve issues efficiently.

• Prepare and distribute customer invoices and statements, including month-end statement generation and mailing activities.

• Manage recurring payment processes such as pre-authorized direct payments and credit card transactions for assigned customer accounts.

• Support credit hold reviews and coordinate with relevant departments to help resolve account issues and keep orders moving.

• Contribute to strengthening accounts receivable procedures by identifying gaps, taking ownership of problems, and helping improve workflow consistency.