Service Advisor Automotive Excellence

Position: Service Advisor for Automotive Excellence
Elevate customer service in the automotive field as a Service Advisor at Canadian Tire. Engage directly with customers to manage their vehicle service needs efficiently.

In this fast-paced Automotive Service Centre, your role will involve assisting customers with their repair and maintenance needs, ensuring a seamless experience. Leveraging your automotive knowledge and strong communication skills will help foster trust with clients. You are also tasked with preparing work orders and liaising with service department staff to ensure timely service delivery.

Key Responsibilities:

• Welcome and assist customers in a friendly manner

• Manage work orders and review costs with clients

• Address customer concerns and repair needs

• Schedule and coordinate service appointments

• Collaborate with Auto Parts team for customer assistance

Requirements:

• Solid knowledge of automotive service practices

• Must be able to work varied shifts including weekends

• Strong problem-solving and organizational skills

• Ability to handle physical tasks and stress effectively

• Experience in a related advisory position preferred

Utilize your expertise to enhance customer satisfaction at Canadian Tire's service centre.
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