Customer Service Associate

Smitty’s Car Wash is an exterior express car wash chain based in the United States. We are accepting applications for part-time or full-time positions at our new location in Cambridge, ON. If you are interested in a fast-paced and hands-on job, please apply here or feel free to stop by the location and apply in person.

We are currently hiring Customer Service Associates

Purpose of Role
Support the ownership and management of the carwash by executing company objectives and standards in the operation of the carwash while ensuring a high level of customer satisfaction.

Key Responsibilities

Provide outstanding customer service at the point of sale by following company guidelines and recommending the best wash or club package for the customer to provide the customer with the best wash experience.

Provide outstanding customer service in the loading area by following company loading guidelines to provide the customer with the best wash experience in the car was tunnel.

Provide a great experience to the customer in the vacuum lot by following lot guidelines and ensuring the property remains clean at all times.

Execute opening and closing processes.

Cleaning and organizing all parts of the car wash.

Any and all other responsibilities assigned by the management team.

Experience and Skill Qualifications

Excellent customer service and people skills.

Ability to work a flexible schedule including opening, closing, and weekends

Ability to learn and operate all machinery.

Ability to stand, sit, walk, kneel, and carry heavy items.

Ability to work in outside weather elements such as cold, heat, and precipitation.

Personal Attributes

Focused on achieving results

A passion for people, including employees and customers

Good judgement

Ability to accept criticism

High standards of work ethic and productivity

Benefits

Competitive wages

Supplemental insurance for full-time employees such as dental and vision

Paid time off for full-time employees

Paid Holidays

Company provided uniforms

Free car washes

Flexible schedule

Comprehensive training

Active and energetic work environment

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