Client Care Coordinator in Aftercare Services

Join the luxury retail industry as a Client Care Coordinator focused on aftercare and service requests. This temporary role is crucial for coordinating logistics among clients, workshops, and stores.

You will handle client inquiries, manage service records and invoicing while assisting with repair tasks and spare parts logistics. Your strong analytical skills and experience will help streamline operations and ensure customer satisfaction throughout the repair process.

Key Responsibilities:

• Enhance client communication and logistics for service requests

• Manage goods receiving, order tracking, and dispatching

• Liaise with shipping providers for client upgrades

• Assist with spare parts and perform basic repairs

• Maintain accurate records and process payments

Requirements:

• 3+ years in supply chain or luxury customer care

• Strong verbal and written communication skills

• Proficiency in CRM practices

• Ability to adapt and work as part of a team

• High school diploma required

Utilize your skills in a client-oriented role that leverages your knowledge in luxury retail aftercare.
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