Bilingual Customer Support Specialist

Position: Bilingual Customer Support Specialist at Uline
Enhance customer relations with Uline as a Bilingual Customer Support Specialist in Toronto. Provide solutions and support in both English and French, ensuring legendary service every day.

At Uline's Toronto branch, this position focuses on building customer relationships through effective communication. You'll utilize your bilingual skills while processing orders, providing product recommendations, and assisting customers via phone, email, and chat. Exceptional training and resources guarantee you’ll grow in problem-solving and communication, setting the stage for a successful career.

Key Responsibilities:

• Process customer orders and account inquiries efficiently

• Recommend products and solutions tailored to customer needs

• Build rapport with customers over multiple communication channels

• Assist customers with Uline's website and online shopping

• Maintain knowledge of product, pricing, and shipping queries

Requirements:

• High school diploma required;
Bachelor’s preferred

• Fluent in English and French, both verbal and written

• Strong problem-solving and communication skills

• Previous experience in customer service is a plus

• Eager and willing to learn and grow

Leverage your bilingual skills to deliver excellent service and solutions for Uline customers in Toronto.