More jobs:
Service Advisor, Bennett GM
Job in
Cambridge, Ontario, Canada
Listed on 2026-10-17
Listing for:
Formulafordlincoln
Full Time
position Listed on 2026-10-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, English Customer Service
Job Description & How to Apply Below
Rev Up Your Career with Bennett GM!
Bennett GM is more than just a dealership—we're acommunity of over 100 driven, passionate, and talented individuals who bring energy and excellence to everything we do. We believe in growing together, which is why we invest in continuous training, professional development, and career advancement opportunities for every team member.
We're constantly evolving and looking for enthusiastic team players who want tomake an impact today and help shape the futureof automotive service. We offer competitive pay, comprehensive health & dental benefits, bonus incentives, and a dynamic team culture that makes coming to work something you’ll actually look forward to!
Position:
Service Advisor (Customer Experience Champion!)
Are you someone who thrives in a fast-paced environment, loves helping people, and enjoys being surrounded by the latest automotive technology? As aService Advisor, you’ll be the friendly face and trusted advisor our customers count on to make their vehicle service experience smooth, stress-free, and even enjoyable.
You’ll be part of a high-performing team where your communication skills, attention to detail, and technical knowledge will shine every day.
If you love cars and people, this job is the perfect match.
What You'll Be Doing (Your Day-to-Day Adventure):
Welcome & Wow:
Be the first impression—greet every customer with a smile and positive energy while helping them get started with their service needs.
Walk & Talk:
Perform a walk-around inspection with the customer, listen to their concerns, and capture everything clearly on the work order.
Estimate Like a Pro:
Build accurate quotes with transparent pricing and timelines—no surprises, just trust.
Team Up:
Work closely with technicians and the service tower to keep things moving efficiently and on schedule.
Keep Customers in the Know:
Provide clear updates throughout the process and explain repairs in a way that builds confidence and understanding.
Follow Up & Follow Through:
Call customers after service to make sure they’re satisfied and encourage their feedback (we take great pride in our CSI scores!).
Problem Solver:
Handle any issues with empathy, professionalism, and quick thinking—helping turn challenges into opportunities.
And of course, other duties may pop up along the way—we roll with it, adapt fast, and support each other like a team should!
What You Bring to the Table:
A knack forconnecting with people—you’re friendly, confident, and a great communicator
Ability to translate “mechanic-speak” into plain English
Thrive under pressure and enjoy the pace of busy days
You’re tech-savvy, organized, and not afraid to get a little hands-on
Prior experience as aService Advisor(1+ years) and solid vehicle knowledge
A desire tokeep learning and growing—we love curious minds!
Work Where It Happens:
Full-time position
Shifts scheduled Monday to Friday (7:30am–6:00pm)
Rotating Saturdays (8:00am–1:00pm)—because we’re here when our customers need us
Perks & Benefits:
Competitive Pay:
Average of $50,000–$85,000/yearwithbonuses
RRSP Matching Program
Life Insurance
A supportive environment where your efforts are recognized and appreciated
We thank all applicants for their interest—only those selected for interviews will be contacted.
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