Clerical Associate, Patient Registration PTC 2026-6910

Overview
Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including:
Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

creating healthier communities togethere.

Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Why Should You Apply to CMH?

Healthcare of Ontario Pension Plan (HOOPP)

Group Benefits, including Health & Dental, for full time employees

Employee & Family Assistance Program

Career Development & Education Grant

Wellness & Wellbeing Program

Diversity, Equity & Inclusion Initiatives

Come be part of our vision as CMH leads in innovation and compassion! To learn more about CMH, please visit our website .org.

Job Description
Salary
$26.702 - $28.950

Schedule
Days, Monday - Friday

Shift
8 hrs

Expected Average Number of

Hours:

8 hrs - 20 hrs bi weekly ( not a guarantee of hours )

Part-time contract expected to end April 2027
As a key member of our Registration team, the Clerical Associate’s responsibilities include, but are not limited to: PICIS system, registration of patients, order entry, accurately enter demographic information into Meditech, verify and update medical insurance and patient payment sources, receive payment for services for uninsured patients and procedures, assist with accessibility needs, prepare patient packages, collaborate with Surgical Services, Women and Child, Clinics, Ambassadors and Physician Offices, and direct patients to various areas of the hospital.

The successful incumbent will have a proven track record in delivering excellent customer service. The Clerical Associate must maintain strict confidentiality of all patient information in accordance with the Personal Health Information Protection Act (PHIPA).

The successful candidate must be available 5 days per week for a variety of shifts. The physical demands of the role may include but are not limited to sitting, standing, walking, pushing, pulling, lifting and bending. This position contributes to ensuring there is a safe environment for patients, staff and visitors.

Posted hours do not constitute a guarantee that shifts will not be subject to change.
Skills and

Qualifications:

Medical Office Administration program certificate required

Medical Terminology certificate required

Minimum two years of current Patient Registration experience, required

Excellent interpersonal and communication skills (both written and verbal) are essential

Excellent Microsoft Office skills is required

Excellent keyboarding skills (55 wpm) is required

Must possess current experience in Meditech admissions and order entry

Demonstrated organizational and record keeping skills with a focus on accuracy

Attention to detail and proven ability to work independently as well as part of a team

Decision-making ability, good judgment, and the ability to coordinate, prioritize and develop effective workflow methods

Ability to prioritize in a fast paced environment with competing priorities, while demonstrating excellent customer service skills

Demonstrated ability to attend work on a regular basis is required.

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

CMH Inclusion Statement
At Cambridge Memorial Hospital (CMH), community matters to us. We acknowledge and are grateful for the opportunity to meet, work and offer healthcare on what is the traditional territories for the Anishinaabe, the Haudenosaunee and the…