Job Description & How to Apply Below
Job Description Posted Tuesday, August 11, 2026 at 4:00 AM
Come Build Hope and Homes with Us!
Addiction Support Worker
- Full Time
Cambridge, ON - 143 Concession St
Position
Description:
Reporting to the Program Supervisor, as the Addiction Support Worker you will be responsible to provide tenants with supports that help achieve health and housing stability. Working within the context of a collaborative interdisciplinary team reflecting the principles of person-centered and evidence-based care by assisting with coordinating and delivering mental health and addiction services to tenants. Providing or supporting in the treatment, rehabilitation, and support for individuals living in supportive housing.
This program serves individuals who have experienced long term housing instability and/or long stay hospitalizations. This position will require a high level of resilience and a willingness to work in close proximity to challenging situations.
What matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. Moved by your compassion and empathy to walk alongside others, hearing about their unique life journey to provide them with client centered care in developing their coping skills. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.
About Indwell :
Founded in 1974, Indwell is a Christian charity that continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1,300 tenants to meet their needs of health, wellness, and belonging.
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Hours of Work: Full time- 40 hours per week-including evenings, weekends and some public holidays. Hours will be scheduled based on the support needs of individuals living in supported apartments.
As the program operates 7 days a week, being on-call for 1 week every 4 to 5 weeks is required to support the tenants and each other on the team. The on-call rotation consists of carrying a work cell phone 24/7 for that one week, responding to urgent matters.
WHAT YOU WILL BE DOING:
Direct Support to Tenants
Skilled in building therapeutic relationships with tenants with a recovery-oriented, trauma-informed approach, promoting hope and trust
Comfort and familiarity with a harm reduction approach
Develop, contribute to, and carry out individual tenant support plans, including any relevant assessment tools as appropriate and ensuring consistent follow-up to treatment and recovery plans
Hold responsibility for a primary case load under supervision of Program Supervisor
Work individually with tenants to identify and achieve substance related goals as it relates to their individual support needs and recovery
Support tenants to connect with community resources and supports, including both clinical and informal supports
Encourage tenant connection to community-based, culturally meaningful programming
Support tenants in issues related to maintaining their health and housing
Reinforcing tenants’ life skills, including spiritual, social and coping skills
As a representative of a faith-based organization, recognize and promote the role of spirituality and provide support and guidance as required
Confident in utilizing crisis management and intervention skills
Respond to tenant complaints/concerns with care, compassion, and efficiency
Develop and facilitate relevant group programming to meet the needs of the community
Assist with meal preparation and delivery as needed. Participate in dinner alongside tenants
Assisting with admission and orientation of new tenants
Maintaining a safe and healthy environment
Support, Direction, and Commitment to Interdisciplinary Team
Support and build capacity within the interdisciplinary team around substance use and relevant tenant-centered approaches
Collaborate with interdisciplinary team to assess specific program needs regarding substance use and other addictions
Work as part of an interdisciplinary team to provide direct and indirect support to tenants, encouraging housing stability. These supports may include: medication administration, apartment checks, community events, and other supports as necessary
Work with tenants to maintain a safe apartment; engage in life skills training as needed,
Keep interdisciplinary team informed of community opportunities and emerging trends related to best practices in addiction support for tenants
Support and collaborate with Volunteer Coordinator to integrate program volunteers into addiction support activities.
Complete volunteer logs as required
Assist in the orientation and support of staff, students and volunteers
Attend and actively participate in team meetings and other…
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