Addiction Support Worker

143 Concession St, Cambridge, ON N1R 2H6, Canada

Posted Tuesday, August 11, 2026 at 4:00 AM

Come Build Hope and Homes with Us!

Addiction Support Worker
- Full Time
Cambridge, ON - 143 Concession St

Position

Description:

Reporting to the Program Supervisor, as the Addiction Support Worker you will be responsible to provide tenants with supports that help achieve health and housing stability. Working within the context of a collaborative interdisciplinary team reflecting the principles of person-centered and evidence-based care by assisting with coordinating and delivering mental health and addiction services to tenants. Providing or supporting in the treatment, rehabilitation, and support for individuals living in supportive housing.

This program serves individuals who have experienced long term housing instability and/or long stay hospitalizations. This position will require a high level of resilience and a willingness to work in close proximity to challenging situations.

What matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. Moved by your compassion and empathy to walk alongside others, hearing about their unique life journey to provide them with client centered care in developing their coping skills. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.

About Indwell :
Founded in 1974, Indwell is a Christian charity that continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1,300 tenants to meet their needs of health, wellness, and belonging.

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Hours of Work: Full time- 40 hours per week-including evenings, weekends and some public holidays. Hours will be scheduled based on the support needs of individuals living in supported apartments.

As the program operates 7 days a week, being on-call for 1 week every 4 to 5 weeks is required to support the tenants and each other on the team. The on-call rotation consists of carrying a work cell phone 24/7 for that one week, responding to urgent matters.

WHAT YOU WILL BE DOING:
Direct Support to Tenants

• Skilled in building therapeutic relationships with tenants with a recovery-oriented, trauma-informed approach, promoting hope and trust
• Comfort and familiarity with a harm reduction approach
• Develop, contribute to, and carry out individual tenant support plans, including any relevant assessment tools as appropriate and ensuring consistent follow-up to treatment and recovery plans
• Hold responsibility for a primary case load under supervision of Program Supervisor
• Work individually with tenants to identify and achieve substance related goals as it relates to their individual support needs and recovery
• Support tenants to connect with community resources and supports, including both clinical and informal supports
• Encourage tenant connection to community-based, culturally meaningful programming
• Support tenants in issues related to maintaining their health and housing
• Reinforcing tenants’ life skills, including spiritual, social and coping skills
• As a representative of a faith-based organization, recognize and promote the role of spirituality and provide support and guidance as required
• Confident in utilizing crisis management and intervention skills
• Respond to tenant complaints/concerns with care, compassion, and efficiency
• Develop and facilitate relevant group programming to meet the needs of the community
• Assist with meal preparation and delivery as needed. Participate in dinner alongside tenants
• Assisting with admission and orientation of new tenants
• Maintaining a safe and healthy environment

Support, Direction, and Commitment to Interdisciplinary Team

• Support and build capacity within the interdisciplinary team around substance use and relevant tenant-centered approaches
• Collaborate with interdisciplinary team to…