Accommodations Clerk FTC

Overview

Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including:
Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together
. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Group Benefits, including Health & Dental, for full time employees
• Employee & Family Assistance Program
• Career Development & Education Grant
• Wellness & Wellbeing Program
• Diversity, Equity & Inclusion Initiatives

Come be part of our vision as CMH leads in innovation and compassion! To learn more about CMH, please visit our website .org.

Salary

$26.889 - $29.130

Schedule

Monday - Friday

Shift

8 hours

This is a full-time contract expected to end after 12 months

As a member of the Finance team, the Accomodations Clerk will be responsible for a variety of financial and clerical functions, depending on hours worked. Specific duties include: collecting signatures for preferred accommodations, processing infant health cards, chronic billings and preparing and following up on insurance claims and rejections.

The Finance department is a team environment and the preferred accommodations representatives are expected to assist with other financial tasks within the billing environment.

• Meet admitted patients, family or designates in ED and in patient rooms, to discusspreferredaccommodation:
• Reviewpreferredaccommodationand document any interest.
• Collect accurate financial information, such secondary insurance coverage/non-OHIP documents when required.
• Document any secondary insurance information as required, including in the electronic health record.
• Liaison with team to support appropriate bed placement.
• Send completed signedpreferredaccommodationforms to finance.
• Communicate pertinent information to members of the team.
• Run report to determine patients that require discussion aboutpreferredaccommodation.
• Liaison with other hospital departments as required.
• Escalate insurance billing issues to finance for follow up and resolution documentation in Cerner.
• Track and reportaccommodationactivity, address billing discrepancies with finance.
• Share information regardingpreferredaccommodations with units, CNs, to optimize revenue
• Re-arrangement of beds for appropriate gender with available beds
• Determine patients’ eligibility for transfers.
• Interview patients for legitimate coverage before moving to the requested bed.

Posted hours do not constitute a guarantee that shifts will not be subject to change.

Skills and

Qualifications:

• Post secondary degree/diploma
• 3 years experience in accounts receivable/accounting
• Excellent computer skills, including working knowledge of Excel
• Experience with hospital billing and accounts receivable computer modules is required with preference given to Meditech, Oracle Health
• The ability to work independently
• Requires attention to detail
• Excellent customer service and conflict resolution skills
• Strong interpersonal and communication skills (must be comfortable interacting with patients)
• Demonstrated ability to attend work on a regular basis is required

Posted hours do not constitute a guarantee that shifts will not be subject to change.

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

CMH Inclusion Statement

At Cambridge Memorial Hospital (CMH), community…