Learning & Talent Experience Coordinator Ontario

Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.

The Learning & Talent Coordinator works collaboratively with the Talent team, People Experience, leaders and employees across the organization to support the talent and learning initiatives at Gore Mutual. Will act as the main point of contact for L&D, supporting the design, build and scheduling of training initiatives.

Take leadership of the planning and execution of learning projects. Be responsible for maintenance of the GoreU and Articulate 360 programs. Will be part of the learning and development strategy execution, and support the planning and execution of talent management and organizational effectiveness projects, programs and processes as required. This role reports to the Director, Talent, Organizational Effectiveness & Learning.

What will you do?

Learning & Development Programs

• Learning & Development Programs:
  Design, implement, monitor and deliver learning initiatives and training programs that enhance employee skills and knowledge.
• Conduct training needs analysis for designing learning experiences and building effective learning solutions
• Support the development and implementation of learning initiatives and programs, partnering with the L&D team, business and collaborating with key stakeholders
• Build relationships with business SMEs to execute on technical learning deliverables
• Manage the on-going Core Learning requirements for new joiners, ensuring compliance and alignment to roles
• Act as the enterprise representative for the Insurance Institute training enrollment, course completion and reimbursement process

Learning & Development processes, procedures and analytics

• Collaborate with L&D team to develop standards and style guide for learning and development
• Develop and implement best practices, guidelines and other tools to standardize in-house learning courses
• Gather feedback, evaluate and report on learning program performance to recommend improvements
• Identify and implement process improvements to automate where possible and create efficiencies
• Manage learning inquiries from the business on day-to-day processes
• On-going reports, tracking and monitoring of core learning progress and compliance

Delivery and continuous improvement of one or more talent management and organizational effectiveness programs and processes including project management, engagement, measurement and continuous improvement

• Collaborate with team and internal stakeholders to build learning plans and ensure timelines are achieved
• Support talent and learning priorities including leadership development programs, engagement, talent development (hi-potentials), workforce planning and employee development
• Design, develop and monitor the Talent and Learning Internal SharePoint site
• Work with communications team on Talent and Learning calendar as aligned to annual cycle
• Support the design and creation of executive summary presentations, training and learning programs as required

Collaborate with the Talent and learning team, senior leaders and other stakeholders to drive leadership capability, outcomes and behaviours; leverage this information to contribute to implementation of leadership and employee development strategies

• Support leadership and employee development through research, partnership, building, designing, curation and delivery of customized learning solutions, leveraging best-in-class leadership development methodologies and tools

Conduct and leverage…