EDI Systems & Admin Manager

Current opening for an existing vacancy
AGS Automotive Systems is a full-service automotive supplier specializing in the manufacture and supply of complex high value-add automotive metal components, including in particular front and rear impact assemblies, principally for pick-ups and the heavy truck market. AGS offers full range of in-house capabilities including design and engineering, high tonnage metal stamping, light weighting solutions, innovative multi-material joining, high performance coatings including chrome plating and automated manufacturing processes.
AGS is committed to delivering high quality, high value products to our customers, who include several of North America's largest automakers. For over 70 years AGS has stood behind our belief in quality, technology, and teamwork.
AGS is looking for an EDI Systems and Admin Manager to join our dynamic organization.
JOB SUMMARY  The EDI Systems and Admin Manager is responsible for the strategy, administration, support, reliability, integrity, security, and continuous improvement of AGS Automotive Systems' Electronic Data Interchange (EDI) environment and related integration technologies. The role ensures accurate, timely, and stable exchange of critical transactions between AGS, Tiercon, customers, suppliers, logistics providers, OEMs, trading partners, and third-party service providers.
With EDI service delivery outsourced to QCE (QAD Cloud-EDI), this role coordinates, vets, costs, implements, supports, and improves EDI requirements for manufacturing Plants and Corporate teams, including Finance, Procurement, Customs, Supply Chain, Customer Service, Production Control, Logistics, ERP, MES, barcode labeling, and Information Technology.
The EDI Systems and Admin Manager is also responsible for the effective and efficient delivery of duties and responsibilities as outlined below in accordance with AGS' cultural priorities. The duties and responsibilities listed below are not meant to be all-encompassing. As business needs change, this list may be adapted. It is expected that the incumbent will participate in meetings, on teams and projects to collectively achieve our priorities.
DUTIES & RESPONSIBILITIES  Services Delivery   Ensure stable, cost-effective EDI service delivery for AGS and Tiercon across supported facilities and business units.
Manage daily EDI operations, monitor inbound and outbound transaction activity, and proactively address processing failures, delays, or exceptions.
Manage QCE and related VAN providers, EDI service providers, software vendors, consultants, and external support partners.
Manage VANs, trading partner relationships, connectivity, testing, certification, and implementation requirements for Plant and Corporate business needs.
Establish service level expectations for performance, reliability, issue response, root cause analysis, and corrective actions.
Support shared systems and account administration as needed, including data, users, security, performance, capacity, and system access.
Technical Analysis and Problem Determination   Manage technical EDI transactions and connections through QAD E-Commerce, QAD Enterprise Edition, and related business applications.
Understand and set specifications for EDI data mapping and translation, then implement with in-house development and/or subcontracting services through QCE.
Oversee routine EDI traffic, including customer releases, schedules, purchase orders, ASNs, invoices, remittance advice, inventory, shipment, and payment transactions.
Use OEM Supplier Portal systems to implement EDI changes, manage requirements, resolve traffic issues, and maintain a stable subsystem.
Coordinate interface development, testing, validation, deployment, documentation, troubleshooting, and ongoing support for customer, supplier, logistics, OEM portal, and internal EDI issues.
ERP Integration and System Administration   Maintain EDI integration points within QAD Enterprise Edition, QAD E-Commerce, Sterling Ecommerce where applicable, MES, reporting, and other business applications.
Collaborate with ERP, MES, reporting, barcode labeling, and IT teams to improve automation, streamline processes, and strengthen business continuity.
Ensure EDI transactions support production continuity, supply chain execution, inventory accuracy, shipping accuracy, invoicing, and payment activity.
Requirements Management and Collaboration   Gather, scope, vet, prioritize, cost, and implement new or changed EDI requirements with business and functional peers.
Translate Plant and Corporate business requirements into technical solutions, implementation plans, and sustainable support processes.
Support cross-functional ERP, EDI, supply chain, logistics, manufacturing, finance, procurement, customs, and customer service projects.
Ability to work independently and be a self-starter with initiative is vital.
Continuous Improvement, Governance, and Vendor Management   Improve transaction accuracy, automation, system performance, process…