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Job Description & How to Apply Below
Pay range: $23-$27 per hour
JOB DESCRIPTION
Insight Global is looking for a Technical Support Specialist to join a leading insurance company to deliver first-level support to both remote and on-site employees, while managing end-to-end asset lifecycle activities, including configuration, deployment, and decommissioning.
Vacancy Status:
This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position
REQUIRED SKILLS AND EXPERIENCE
Strong communication skills written and oral
Strong customer service and support acumen
Technical diagnosing and Troubleshooting ability
Proficient with the latest Microsoft Suite of Business (Office 365)
Experience with a ticketing system specifically Service Now or Intune
Ability to multitask and time management
NICE TO HAVE SKILLS AND EXPERIENCE
Insurance or financial services experience
Experience with Cloud applications (Azure)
Artificial intelligence tools are used to assist with in screening and assessing applicants for this position.
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