Auto Claims Advisor at Gore Mutual

Enhance your career in insurance as an Auto Claims Advisor with Gore Mutual, operating in a hybrid model. This role demands exceptional customer service skills and attention to detail, with a focus on helping clients navigate claims efficiently.

Gore Mutual is seeking an Auto Claims Advisor to support clients in their claims journey. This role combines customer service with investigative skills, requiring you to educate clients about the claims process and ensure accurate payment processing. You will work directly with clients and vendors to provide tailored support and effective resolution of claims.

Key Responsibilities:

• Investigate claims to determine policy coverage

• Educate customers about the claims process

• Coordinate essential vendor services such as repairs

• Ensure accurate claims payment processing

• Deliver exceptional service to customers and brokers

Requirements:

• 1-3 years of customer service experience

• Degree or post-secondary education preferred

• Insurance or call center experience is a plus

• Strong empathy and communication skills

• Proficient in Microsoft Office Suite

Empower customers by providing quality claims support and service excellence at Gore Mutual.