Operations & Product Coordinator

The Opportunity

This role supports the Operations Manager by owning assigned operational, product, inventory, purchasing and supplier coordination and driving follow-up through closure.

This role supports the Operations Manager by owning assigned operational, product, inventory, purchasing and supplier coordination and driving follow-up through closure.

Role Expectation:
Operates with ownership, judgment and limited day-to-day supervision.

• Own assigned workflows across Product Orders, shipping, warranty/RMA, projects and supplier actions through closure.
• Maintain accurate , Jotform, TQS/Quick Books records, trackers and controlled files.
• Validate information before handoff and resolve discrepancies with the responsible teams.
• Prepare concise reconciliations and status summaries for the Operations Manager.

• Maintain product master data, specifications, technical files and certification records.
• Coordinate suppliers on availability, pricing, lead times, samples, product changes and corrective actions.
• Prepare product comparisons, technical summaries and basic compatibility reviews.
• Track cUL/UL/ETL/DLC actions, supplier commitments and key technical risks.

• Monitor stock, forecasts, reservations and inventory movements; reconcile discrepancies with Warehouse and Finance.
• Prepare purchasing plans based on forecast, inventory, reservations and inbound supply.
• Ensure PO, invoice, credit, deposit, return and supporting evidence are complete before handoff.
• Flag issues that may affect shipment, invoicing, margin or customer commitments.

• Coordinate actions across Project Management, Sales, Finance, Warehouse/Logistics, suppliers and installers.
• Communicate status, risks and required actions clearly, with recommended solutions.

• Post-secondary education in Business Administration, Operations,or a related field.
• Experience with inventory control, forecasting, purchasing planning and Supply Chain, Electrical/Electronic Technology, Engineering Technology
• Strong organization and ability to manage multiple priorities and supplier follow-up.
• Minimum 2 years of experience in operations coordination, product support, inventory/purchasing or product development.
• Analytical problem-solving and attention to detail.
• Experience in lighting, electrical, electronics or a related technical industry
• Strong written and verbal communication.
• Professional judgment, confidentiality and a proactive, solution-oriented
• Working knowledge of product specifications, part numbers, technical approach. documentation and certifications.
• Strong Microsoft Excel and Office 365 skills; ERP, inventory or workflow-system experience preferred.

• On-site role in Cambridge, ON — collaborate face-to-face with your team and enjoy a focused, local work environment
• Competitive base salary — clear, reliable cash compensation as the foundation of your package