Assistant Manager, Hespeler Rd

Leadership

• Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.
• Provide mentorship to teams and influence continuous growth, exemplifying our leadership brand
• Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information
• Develop and lead recruiting and hiring strategy for store, maintain a complete team

• Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.
• Provide mentorship to teams and influence continuous growth, exemplifying our leadership brand
• Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information
• Develop and lead recruiting and hiring strategy for store, maintain a complete team

• Demonstrate and follow up on execution of Part Source visual compliance standards, store maintenance and pricing standards
• Responsibility to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control
• Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards
• Create and / or monitors the creation of efficient store weekly scheduling for both sales and support functions
• Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles
• Executes and or delegates delivery of planograms, and merchandising directives
• Ensures accurate execution and completes daily review of shipping /receiving/ returns processing and documentation according to company policies
• Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles

• An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same
• Supports the commercial sales team by providing customer service support
• Ensures and leads execution of the customer experience, and provides resolution for all customer concerns

• Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
• Create development plans and conduct annual appraisals for management team; to improve any performance gaps
• Complete and hold team accountable to complete required training within time frames
• Able to work retail hours including scheduled evenings, weekends and holidays

We are looking for individuals who are:

• Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales
• Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team
• Culture and brand ambassadors – you love the work and take pride in our brand

If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

• Minimum of 4 years of experience in a retail environment with 12- 24 months in a leadership role
• Fundamental computer skills an asset
• Passion for automotive or automotive enthusiasts
• Strong knowledge of automotive parts aftermarket industry
• A good base of knowledge of automotive operating systems including point of sale
• Assets:
  • Possession of a valid driver's license is an asset
  • Automotive…