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Client Success & Service Delivery Manager

Job in Cambridge, Ontario, Canada
Listing for: OpenText
Full Time position
Listed on 2026-10-06
Job specializations:
  • Management
    IT Project Manager, Project & Program Management
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 90000 - 130000 CAD Yearly CAD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Open Text is a global leader in information management, delivering AI-driven solutions and human-centered innovation across industries. We seek a Service Manager to oversee client relationships from onboarding to renewal, ensuring exceptional service and data-driven outcomes.

You will drive end-to-end service delivery, monitor SLAs and KPIs, coordinate with engineering and support teams, and deliver insights through Power BI dashboards and Excel-based reports to executive stakeholders.

Join us at Open Text as our next Client Success & Service Delivery Manager in Southwestern Ontario, Canada.

We are looking to fill the Client Success & Service Delivery Manager position at Open Text in Southwestern Ontario, Canada.

The Client Success & Service Delivery Manager role at Open Text is now open for applications in Southwestern Ontario, Canada.

We are currently recruiting a Client Success & Service Delivery Manager for our team in Southwestern Ontario, Canada.

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