Facilities Operations Manager
We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there are no boundaries.
We are a group of professionals with a variety of expertise within pre‑construction, construction, and post‑construction. To learn more, check out our Cradle to Grave services and hear from our team directly about what a career at Ellis Don could look like for you. As you can see, we are a diverse bunch.
Above all, we are a group of individuals with unique experiences and at Ellis Don, we choose to celebrate the strength in our differences, every day. Ellis Don’s commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, Ellis Don’s purpose is to provide people with similar values the opportunity to achieve to their full potential;
to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community we share with others.
In case you’re curious, here’s what the industry thinks of us and some of the impacts we’ve made to the communities we work in and our latest Impact Report, highlighting how we’re putting our values into practice in areas such as the climate & environment, inclusive diversity, indigenous relations, and health and safety.
You as an Operations Manager will:- Provide daily leadership and direction to Supervisors and frontline teams across maintenance and building operations
- Ensure effective execution of preventative maintenance (PM) and reactive work in line with SLA/KPI expectations
- Monitor service performance, ensuring compliance with hospital operational and contractual requirements
- Drive improved responsiveness, reliability, and quality of service delivery
- Manage and coordinate a unionized workforce, ensuring compliance with collective agreements and legislation
- Oversee shift coverage, absenteeism response, and workload redistribution
- Lead performance management, coaching, and discipline processes in collaboration with People and Culture.
- Manage operational budgets related to labour, overtime, and subcontractors
- Improve span-of-control effectiveness and accountability at the frontline
- Ensure effective daily and weekly planning routines, including work prioritization and scheduling
- Ensure compliance with Ontario OHSA, Healthcare accreditation requirements, and P# contractual obligations
- Promote a strong safety culture and incident prevention approach
- Support the Plant Manager with regulatory compliance on critical building systems and operations
- Act as primary operational contact for internal stakeholders and hospital representatives
- Support issue escalation, resolution, and communication
- Lead root cause analysis on operational failures and performance gaps
- Minimum 5–10 years in Facilities Management or building operations
- Post‑secondary education in Engineering, Facilities Management, or related field is preferred
- Trade certification (Electrician, Millwright, HVAC, etc.) is strongly preferred
- Experience in a healthcare or acute care environment
- Experience with managing unionized labour environments
- Experience in multi‑trade maintenance operations (HVAC, electrical, mechanical, plumbing)
- Experience managing supervisors and large operational teams
- The salary range for this position is $100,000-$115,000
Ellis Don is proud to provide this unique career opportunity that provides continuous…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).