QA Supervisor

Job Posting

Snackruptors Inc. is a renowned leader in the cracker manufacturing industry, recognized globally for delivering exceptional quality products. Our diverse workforce reflects our commitment to creating an inclusive workplace where every individual is valued. Driven by a shared passion for excellence and innovation, we continuously enhance our cutting-edge production processes and foster a collaborative, results-driven culture.

Job purpose

The Quality Assurance Supervisor is responsible for overseeing the day-to-day food safety and quality activities at the facility to ensure products meet company, customer, and regulatory requirements. This position serves as the site quality representative and provides leadership to Quality Control personnel while supporting the Quality Assurance Manager in maintaining food safety systems, investigating quality concerns, coordinating audits, and driving continuous improvement initiatives.

The Quality Assurance Lead works closely with Production, Sanitation, Maintenance, Warehouse, and other departments to ensure food safety and quality standards are consistently maintained throughout the facility.

Duties and Responsibilities

Leadership & Team Support

• Provide daily leadership, coaching, training, and support to Quality Control personnel.
• Ensure quality inspections and monitoring activities are completed according to established procedures.
• Assist with onboarding and training of new Quality team members.
• Maintain effective communication with Production and other departments on quality and food safety matters.
• Escalate significant quality or food safety concerns to the QA Manager.

Quality Control & Process Monitoring

• Monitor production processes to ensure compliance with product specifications and food safety requirements.
• Conduct routine inspections of raw materials, work-in-process products, and finished goods.
• Verify completion of production quality checks, including GMP inspections, product weights, label verification, allergen controls, and metal detector verification.
• Respond to quality issues on the production floor and assist in determining corrective actions.
• Maintain daily audit readiness throughout the facility.

Quality Systems & Documentation

• Develop, revise, and maintain quality procedures, forms, records, and work instructions.
• Review production documentation for completeness and compliance.
• Ensure quality records are properly maintained and retained according to company requirements.
• Support implementation of procedural changes and verify effectiveness.

Customer Complaints & Corrective Actions

• Investigate customer complaints and internal non-conformances.
• Participate in root cause investigations and corrective action development.
• Prepare and maintain complaint and CAPA documentation for QA Manager review.
• Follow up on corrective actions to verify timely completion and effectiveness.

Food Safety & Compliance Programs

• Support and maintain facility food safety and quality programs.
• Coordinate the Pest Control Program and ensure corrective actions are completed.
• Support environmental monitoring, allergen management, sanitation validation, and other food safety programs as required.
• Report food safety concerns and verify corrective actions are implemented.
• Promote compliance with GMPs, Food Safety, Food Defense, and Health & Safety requirements.

Supplier & Material Quality

• Verify incoming ingredients and packaging materials meet specification requirements.
• Assist with supplier performance monitoring activities.
• Issue Supplier Non-Conformance Reports when required.
• Support investigations involving material quality concerns.

Audits & Regulatory Compliance

• Support internal audits and routine facility inspections.
• Assist during customer visits, regulatory inspections, and third-party audits.
• Participate in traceability exercises, mock recalls, and recall activities as required.
• Support implementation and maintenance of company food safety certification requirements.

Product Quality & Sensory Evaluation

• Lead or participate in product sensory evaluations to verify product quality and consistency.
• Monitor quality trends and elevate concerns to management.
• Ensure retain samples are…