Retail Customer Service Associate

Position: Retail Customer Service Associate Role
Join our team as a Retail Customer Service Associate to provide top-notch service in Cambridge, Ontario. Assist customers, manage sales transactions, and maintain store organization every day.

This Customer Service Associate role is essential for ensuring a positive shopping environment. Candidates should have experience in customer-facing positions within retail or hospitality. Responsibilities include handling questions, managing cash registers, and maintaining the store’s appearance to meet operational standards.

Key Responsibilities:

• Answer customer questions and give recommendations

• Conduct sales transactions at the cash register

• Secure cash and protect inventory assets

• Stock shelves and recover merchandise as needed

• Maintain cleanliness and safety throughout the store

Requirements:

• High school diploma or equivalent is preferred

• Customer service experience in various environments is highly preferred

• Ability to follow operational guidelines and instructions

• Must be able to lift 30-50 lbs consistently

• Strong communication and decision-making skills are necessary

Be part of a team dedicated to providing excellent customer service while ensuring a well-maintained shopping area.
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