Shift Lead Authority

Position: Full Time Shift Lead at Work Authority
Join Work Authority's leadership team as a Full-Time Shift Lead in Cambridge. Inspire and guide retail associates while delivering exceptional customer service and achieving sales targets.

At Work Authority, we pride ourselves on safety footwear and work apparel since 1938. In this role, you will lead a team, delegate tasks, and manage day-to-day store operations. Your strong customer service skills will be crucial as you act as a role model and ensure customers receive prompt assistance during their shopping experience.

Key Responsibilities:

• Lead a team of retail associates on shifts

• Assign tasks and oversee daily store operations

• Provide exceptional customer service as a role model

• Motivate team to achieve sales targets

• Ensure the store is clean and visually appealing

Requirements:

• Minimum of 2 years customer service experience

• Proficient in POS systems and Microsoft Office

• Strong interpersonal and communication skills

• Excellent problem-solving and decision-making abilities

• Ability to lift 50 lbs and work flexible shifts

Embrace the opportunity to lead a dedicated team and create a welcoming environment at Work Authority.
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