Customer-Focused Front Store Supervisor

Elevate customer service at Shoppers Drug Mart as a Front Store Supervisor. Oversee cashier functions, merchandising, and storefront organization while leading a local team.

As a valued Front Store Supervisor, you will manage customer service functions and ensure compliance with store policies. You’ll train and guide cashiers and merchandising staff, enabling a positive shopping experience.

Your role includes addressing customer inquiries, resolving issues, and maintaining an organized store environment to enhance sales and satisfaction.

Key Responsibilities:

• Ensure compliance of staff with store policies

• Train cashiers and provide ongoing instruction

• Oversee daily cash office inventory and loss prevention

• Manage product displays and merchandising

• Address customer issues and promote CSI Survey

Requirements:

• Computer literate with strong organizational skills

• Proven time management and problem-solving abilities

• Experience in retail or customer service roles

• Knowledge of health and beauty products

• Ability to maintain compliance with health and safety regulations

Step forward into this leadership role to shape Shoppers Drug Mart’s customer experience.