Account Manager - National Programs

Cambridge Northeast, Canada | Posted on 09/11/2026

JD Sign Group is a Canadian signage manufacturer delivering large-scale, end-to-end programs for national brands—from design and estimating through fabrication, installation and ongoing rollout support across multi-location networks.

We are looking for an Account Manager to own and grow a portfolio of national customers while developing new business with organizations that fit JD’s capabilities.

This role combines national- account management with targeted new-business development.

You will be the primary commercial contact for assigned customers, overseeing opportunities from initial request through quoting, project handoff and closeout. You will work closely with Estimating, Design, Project Delivery, Production and Installation while identifying and pursuing new account s that align with JD’s national-program capabilities.

• Own, retain and grow an assigned portfolio of national account s by understanding each customer’s stakeholders, priorities and upcoming programs.
• Manage commercial opportunities from initial request through scope confirmation, pricing, proposal follow-up and award.
• Identify and pursue net-new business with organizations that fit JD’s national-program capabilities, including targeted outbound prospecting.
• Prepare complete handoffs to Project Delivery covering scope, pricing, timing, risks and customer commitments, while remaining commercially engaged through delivery.
• Maintain accurate and current account , opportunity and next-action information in the CRM.
• Escalate unusual pricing, contractual, operational or financial risks to leadership.

Day-to-day project execution is owned by Project Delivery following handoff, with the Account Manager remaining responsible for the customer relationship and commercial outcome.

• Retention and growth of assigned account s
• Net-new business-development results
• Quote follow-up and opportunity conversion
• CRM accuracy and completeness
• Quality of estimate requests and project handoffs
• Effective cross-functional collaboration

Specific targets will be established in the incentive plan based on assigned account s, baselines and business-development expectations.

• Five or more years of B2B account
  -management or sales experience preferred; exceptional candidates with at least three years of directly relevant experience will be considered.
• Experience managing complex customer relationships and multiple active opportunities.
• Demonstrated success developing new business as well as growing existing account s.
• Strong commercial judgment, follow-up discipline and attention to detail.
• Confidence communicating with customer decision-makers and internal operational teams.
• Ability to interpret drawings, specifications and detailed project requirements, or the aptitude to learn.
• Experience using CRM and project-management systems.
• Ability to work primarily from our Cambridge office.

Experience in signage, architectural products, construction supply, building materials, custom manufacturing, printing, fixtures, displays or another project-based industry is preferred.

You will manage meaningful national programs for recognizable brands, work directly with senior leadership and have genuine ownership of both account growth and new-business results.

You will be supported by experienced estimating, design, production, project-delivery and installation teams while retaining clear account ability for customer relationships and commercial outcomes.

If you are commercially driven, highly organized and motivated by building both existing relationships and new ones, we would like to hear from you.

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