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Emergency Communications Specialist

Job in Cambridge, Dorchester County, Maryland, 21613, USA
Listing for: Dorchestercountymd
Full Time position
Listed on 2025-12-18
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support
Salary/Wage Range or Industry Benchmark: 21.09 USD Hourly USD 21.09 HOUR
Job Description & How to Apply Below

911 ecs (emergency communications specialist)

multiple positions open

overview

certification and pay structure for entry‑level and certified 911 ecs roles.

  • entry level ecs (no experience required)
    full time with benefits. $5,000 signing bonus. Starting pay for trainee: $21.09 per hour.
  • certified 911 ecs
    fully certified with etc, emd, epd and efd. Two‑year contract with $2,000 immediate signing bonus (plus $1,500 after satisfactory completion of probation and $1,500 after two full years).
responsibilities
  • operate a fully enhanced 911 dispatch system for the dorchester county 911 center, providing law enforcement, fire, and ems communications.
  • work shift work as the center operates 24 hours a day, 7 days a week, including nights, weekends and holidays.
  • view the telephone number and address of where a call originates and maintain situational awareness.
qualifications
  • for certified ecs: current etc, emd, epd, and efd certifications; at least two years’ experience dispatching (preferred).
  • all positions require a complete background investigation, police/criminal record check, medical exam, drug screening, and possible psychological exam.
benefits
  • full time with benefits.
  • $5,000 signing bonus for entry level roles.
  • $2,000 immediate signing bonus for certified roles, with additional $1,500 bonuses at probation completion and after two years of service.
application instructions

applications must be picked up in person at the 9-1-1 center, 829 fieldcrest road, cambridge, md 21613. All required documentation must be attached. Open until filled.

please note that completion of the application packet is part of the hiring process and failure to complete in full may result in not being able to continue with the hiring process.

501 court lane
p.o. Box 26
cambridge, maryland 21613

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