Administrative Coordinator

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By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Under the supervision of the Associate Director for Administrative Operations, the Administrative Coordinator provides a wide range of administrative support to the Office for Community Support, Non-Discrimination, Rights and Responsibilities (CSNDR) and the Office for Dispute Resolution (ODR). The role includes staffing the front desk, improving departmental processes, managing ad hoc urgent requests, and maintaining smooth day‑to‑day workflow. This front‑facing member is expected to work in a well‑organized and professional manner with meticulous attention to detail and organization.

• Handling all administrative functions, including invoice and reimbursement processing, updating internal record systems, technical troubleshooting, coordinating with IT services, liaising with internal and external vendors, coordinating events, maintaining supply inventories, arranging catering services, and facilitating professional printing requests.
• Serving as first point of contact by directing walk‑ins and handling incoming calls and emails appropriately.
• Acquiring and maintaining a working knowledge of the University’s policies on discrimination, bullying, sexual harassment, and other misconduct.
• Updating ODR’s and CSNDR’s website and other web platforms on a weekly basis.
• Booking travel and developing itineraries for staff.
• Assisting with event planning; overseeing logistics for large‑scale meetings and community forums.
• Providing primary scheduling support for the CSNDR Director, Title IX Coordinator, and ODR Director.
• Assisting with scheduling for CSNDR and ODR staff as needed.
• Assisting with case processing, retention, and digitization of case documents.
• Assisting the Associate Director with developing and refining business processes and internal guidance documents.
• Providing general upkeep of office appearance and managing maintenance and janitorial service orders.
• Other administrative duties as assigned.
• Periodic before/after‑hour event staffing may be required.

Candidates MUST meet the following basic qualifications to be considered for this role:

• Three years of related experience.

• Bachelor’s Degree preferred.
• Experience in a legal, medical, or similar professional environment handling sensitive information with high confidentiality standards.
• Highly proficient in Microsoft Office Suite and Adobe Suite, with capacity to learn additional software.
• Fluency in Spanish and/or other languages besides English.
• Excellent editorial and proofing skills.
• Excellent organizational and interpersonal skills with the ability to handle competing priorities.
• Comfortable interacting with people from all backgrounds.
• Strong customer‑service orientation.

• Standard Hours/
  
  Schedule:
  
  35 hours per week
• Compensation Range/Rate (including Shift Differential if applicable):
• Visa Sponsorship Information:
  Harvard University is unable to provide visa sponsorship for this position
• Pre‑Employment Screening:
  Harvard University requires reference and background check screening.
• Other Information:
  • This position has a 3‑month orientation and review period.

This position may be performed at a non‑Harvard location, depending on operational needs. Employees in hybrid positions must work in a Harvard‑registered…