Mailroom Clerk

Job Summary

Accurately and promptly processes all mail and distribution services items with the highest level of customer service.

Moderna – 325 Binney Street, Cambridge, Massachusetts 02142.

Full time;
Monday through Friday, hours may vary.

Fixed Pay Rate: $29.62 per hour.

One year of prior mailroom clerk experience is preferred.

• Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of USPS mail.
• Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
• Tracks courier and accountable items (Fed Ex, UPS, Certified Mail, etc.).
• Properly packages, marks, labels and processes all non‑hazardous and hazardous materials using courier‑specific software.
• Researches and routes unidentified and generic mail.
• Coordinates, stages, and transports bulk mail items.
• Receives, logs, delivers and tracks messenger items.
• Follows all processes established in the client standard operating procedures (SOP’s).
• Monitors packages for hazardous and suspicious materials.
• Follows established customer inquiry processes and responds to customer needs and requests.
• Maintains accurate records of customer inquiries and fulfillment of requests.
• Performs other duties as assigned.

• High school diploma or equivalent.
• Relevant prior customer service experience.
• Preferred:
  Current Dangerous Goods shipping certificate (49 CFR & IATA).
• Preferred:
  Working knowledge of domestic and international shipping of Dangerous & non‑dangerous goods, including country‑specific guidelines.
• Preferred:
  Experience using shipping software required by common carriers (UPS, DHL, Fed Ex, etc.).

Applications are accepted on an ongoing basis.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.