Computer Operation and Administrative Support Assistant

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard University Central Administration?

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Harvard Federal Credit Union

At Harvard FCU, we believe a brighter world is possible, and that together, we can all help create it. That’s why, since 1939, we’ve helped our members build a strong financial future so they can make an impact in life, wherever it may lead. From students to professionals, from in-branch to online, from new beginnings to lifetime milestones, from Harvard Square to around the world, we deliver the accessible financial tools and resources everyone, everywhere needs to thrive.

By coming together to serve, equip, and empower people to make a positive impact in their lives and communities, we’re helping build a more prosperous world for all. Join us!

Harvard FCU:https://harvardfcu.org/

This is a 3-month term position.

The Computer Operations & Administrative Support Assistant provides routine technical, administrative, and operational support to ensure the department's efficient day-to-day functioning. The position combines basic computer operations, data processing, recordkeeping, customer service, and general administrative responsibilities.

Under general supervision and in accordance with established policies and procedures, the incumbent assists with operating computer hardware, software, and peripheral equipment; processing and maintaining data; preparing and distributing materials; and supporting departmental projects and activities.

The supervisor establishes work priorities, provides guidance on procedures and expected outcomes, and may review completed assignments for accuracy and completeness. Responsibilities are generally routine in nature and require limited independent judgment.

Job-Specific Responsibilities:

• Assist with collecting, organizing, cleaning, and validating data from approved sources.
• Perform basic data analysis to identify trends, discrepancies, and noteworthy changes.
• Use spreadsheets and other approved tools to sort, filter, summarize, and present data.
• Help prepare and update routine reports, dashboards, charts, and presentations.
• Document data sources, processes, assumptions, and findings, and maintain organized files.
• Escalate data quality issues or unusual results to the appropriate team member.

• Assist with routine IT tasks, such as setting up equipment, software, and peripherals in accordance with established procedures.
• Help monitor computer systems and equipment, report errors or malfunctions, and perform basic troubleshooting within established guidelines.
• Support routine user account and access requests under the direction of IT staff.
• Assist with maintaining IT inventory, records, and documentation.
• Refer complex technical issues to the appropriate IT personnel.

• Provide day-to-day support for data, IT, and departmental projects.
• Assist with organizing files, records, and project materials while following applicable security and confidentiality requirements.
• Respond to routine questions and…