Commercial Operations Associate, K4B

Join to apply for the Commercial Operations Associate, K4B role at KAYAK

Get AI-powered advice on this job and more exclusive features.

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We’re also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheap flights and Hotels Combined, among others.

From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.

KAYAK for Business is growing, and we’re hiring a Commercial Operations Associate to support our commercial team across sales, supplier relations, and account work. This role is for someone who enjoys varied work, learns quickly, and helps teams run smoothly. If you thrive in a fast-paced environment, enjoy wearing multiple hats, and bring a strong blend of operational rigor, relationship management, and strategic thinking, this role is for you!

Required to work from the Cambridge, MA office at least 3 days per week.

• Support sales activities, including prospect research, preparing materials, joining discovery calls, and helping with proposals and RFPs.
• Help coordinate and maintain relationships with supplier partners.
• Assist account teams with client requests, reporting, meeting preparation, and handling escalations.
• Work with marketing to support campaigns, content, and events (webinars, customer sessions).
• Connect and communicate across teams (sales, marketing, account teams, product, suppliers) to move projects forward.
• Improve and document simple processes, support team organization, and handle day-to-day operational tasks.

• 2+ years of experience in the corporate travel ecosystem (TMC, OBT, supplier, or related environment).
• Strong collaboration skills with experience working across cross‑functional global teams.
• Strong organizational skills and the ability to prioritize and execute in a fast‑growing environment.
• Exceptional written and verbal communication skills.
• Self‑motivated, resourceful, and willing to take on varied tasks.
• Proficient in tools that include Salesforce, Linked In Navigator, Zoom Info, and Google Suite.

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well‑being
  • Company‑paid therapy sessions through Spring Health
  • Company‑paid subscription to Head Space
  • Company‑wide week off a year - the whole team fully recharges (and returns without a pile‑up of work!)
  • No meeting Fridays
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth
  • Development Dollars
  • Leadership development
  • Access to thousand of on‑demand e‑learnings
• Travel Discounts
• Employee Resource Groups
• Competitive retirement and health plans
• Free lunch 2 days per week
• Fun quarterly events such as boat trips, arcades, ski trips, Thursday socials, and more!

The base range for this United States located role is $75,000 - $85,000.00. We offer a competitive base salary and benefits including health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That’s why we’re focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here.

Need any adjustments for the interview, application or on the job? No problem - just give us a heads‑up. We’ve got you.