Senior Manager, Marketing Operations

The Senior Manager, Marketing Operations serves as the US Oncology Business Unit operational lead and subject matter expert for commercial Speaker Bureau, fee‑for‑service, HCP consulting, advisory boards, steering committees, patient engagement, conferences, congresses, and related enterprise engagement activities. This role requires launch experience for pharmaceutical drug products and the ability to manage end‑to‑end Speaker Bureau and HCP engagement operations in support of brand priorities, field readiness, compliant execution, and commercial launch objectives.

The role owns the enterprise engagement operating model by translating business strategies, compliance requirements, and stakeholder needs into scalable, executable processes across brands, functions, vendors, and therapeutic areas. The role advances launch readiness, vendor governance, systems strategy, financial oversight, first‑line monitoring, process improvement, and team capability development while leveraging automation and project management strategies, including Smartsheet, Power BI, Power Automate, and related tools, to improve workflow efficiency, reporting, governance, and decision‑making.

The role also supports conference and engagement planning, execution oversight, postmortems, lessons learned retrospectives, and implementation of continuous improvements to reduce operational risk, strengthen business agility, and enhance future engagement execution.

• Lead operational planning and execution for healthcare professional engagement programs, including speaker programs, consulting activities, advisory boards, patient engagement initiatives, congresses, and sponsor ships.
• Drive cross‑functional collaboration with commercial, medical, legal, compliance, finance, procurement, and external partners to support business objectives.
• Oversee vendor governance and performance to help ensure effective delivery of operational services and programs.
• Support launch readiness initiatives by coordinating operational activities that enable successful commercial execution.
• Strengthen governance and compliance practices through consistent processes, risk management, and audit‑ready operations.
• Advance process improvement efforts to increase efficiency, standardization, and operational excellence across programs.
• Develop and monitor performance insights through analytics, key performance indicators, and reporting that support business decisions.

• Bachelor’s degree and at least 7 years of experience in pharmaceutical or biotechnology commercial operations or a related field.
• Experience supporting healthcare professional engagement programs, including speaker programs, consulting engagements, or advisory board activities.
• Advanced project and portfolio management skills, including planning, prioritization, risk management, governance, resource management, and execution of complex commercial initiatives.
• Proven ability to navigate complex organizational structures and influence stakeholders across matrixed functions to drive alignment, decision‑making, and operational outcomes.
• Demonstrated expertise in Agile methodologies, Scrum practices, backlog management, sprint planning, and continuous improvement frameworks.
• Experience managing operational programs, coordinating cross‑functional stakeholders, and driving execution across multiple priorities.
• Experience with vendor management, budget oversight, and operational planning.
• Proficiency with business and reporting tools such as Microsoft 365, Smartsheet, Power BI, and Power Automate.
• Strong analytical, problem‑solving, communication, and stakeholder management skills.
• Ability to influence and collaborate effectively across diverse functions and…