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Customer Service Rep Bilingual

Library Assistant: Patron Services & Tech Support

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: City of Cambridge
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A local government entity in Cambridge is seeking a Customer Service Representative to provide outstanding service to library patrons. Responsibilities include assisting with circulation tasks, managing patron accounts, and maintaining order in the library. The ideal candidate will have strong customer service skills and a high school diploma. The position involves a flexible 15-hour work week that may include evenings and weekends.

This role is crucial in supporting the library's commitment to diversity and public service.
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