Senior Customer Success Programs Lead, Healthcare AI
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
ConcertAI in Cambridge, MA seeks a Senior Program Manager in Customer Success to oversee programs and ensure client satisfaction. You will act as a central hub for customer information and coordinate cross-functional teams across Business Development, Data Products, and Client Services.
This is a client-facing role focused on delivering value from contracted products and services. You will manage agendas, track KPIs, and lead mitigation actions while advocating for customers and driving
This role, Senior Customer Success Programs Lead, Healthcare AI at ConcertAI, could be your next career step.
As a Senior Customer Success Programs Lead, Healthcare AI, you will play an important part at ConcertAI in Cambridge, MA, United States.
We invite applications for the Senior Customer Success Programs Lead, Healthcare AI position located in Cambridge, MA, United States.
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