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Outdoor Patient & Visitor Experience Ambassador

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Mass General Brigham
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Event Management & Planning, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24000 - 33000 USD Yearly USD 24000.00 33000.00 YEAR
Job Description & How to Apply Below

Mass General Brigham is seeking an onsite Patient Experience Navigator to enhance the visitor and patient journey at 600 Main Street. The role focuses on greeting, guiding, and addressing inquiries to ensure a welcoming environment.

The position requires strong customer service, empathy, and clear communication, with prior healthcare or service experience preferred. The role is 100% onsite with day, evening, and night shifts.

We are looking to fill the Outdoor Patient & Visitor Experience Ambassador position at Mass General Brigham in Cambridge, MA, United States.

We invite applications for the Outdoor Patient & Visitor Experience Ambassador position located in Cambridge, MA, United States.

The following position is for a Outdoor Patient & Visitor Experience Ambassador with Mass General Brigham.

Our team is growing, and we are hiring a Outdoor Patient & Visitor Experience Ambassador in Cambridge, MA, United States.

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